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Business & System Automation

Get back the hours that manual work is costing you

If your team is still doing by hand what software should be doing, you pay for it every week. We find where the time goes, then build the systems that take the work over.

An automated business workflow built by Soft-Web Digital
Revenue generated by products we have built
$155m+Revenue generated by products we have built
Products launched and shipped
105+Products launched and shipped
Years building products that scale
8+Years building products that scale

The problem

Sound familiar?

  • The same data is typed in three places

    Someone copies it from a form to a spreadsheet to another system, and each copy is a chance for a mistake.

  • Approvals live in chats and inboxes

    Requests wait on whoever saw the message last, and nobody can say where anything is.

  • Reports take days and nobody trusts them

    By the time the numbers are pulled together they are out of date, and two people have two different totals.

The outcome

What you walk away with

  1. 01

    Work that runs without being chased

    Requests, approvals and handovers move on their own, and the right person is told when it is their turn.

  2. 02

    One version of the truth

    Your systems share the same data, so the numbers match wherever you look.

  3. 03

    Fewer errors

    What is entered once is not retyped, which removes the mistakes that retyping causes.

  4. 04

    Your team back on real work

    The hours spent copying and checking go to customers and the work only people can do.

What you get

What is included

Finding the waste

  • A map of how the work is done today
  • Where time and errors actually come from
  • What is worth automating and what is not

Building the automation

  • Workflow and approval automation
  • CRM, ERP and accounting integrations
  • AI-assisted document and data processing

Tools for your team

  • Internal tools built around your process
  • Reporting dashboards
  • Maintenance and support

How it works

From first conversation to live

Clear stages, regular demos and one point of contact, so you always know where your project stands.

  1. Tell us what hurts

    A short questionnaire about your business, the manual work, and the tools you use today.

  2. We map the process

    We work through how things are really done, and agree what to automate first.

  3. We build and connect

    Automations, integrations and tools are built in short iterations, with a demo at each checkpoint.

  4. Roll out and support

    We put it into use with your team and stay on to maintain and extend it.

Is this for you?

A straight answer on fit

It is a good fit if

  • Your staff spend real hours each week on repetitive, rule-based work
  • You use several tools that do not talk to each other
  • You want to grow without hiring more people just to move information around

It is probably not if

  • The process changes every time and depends on judgement, not rules
  • You are looking for an off-the-shelf app to install yourself

Testimonials

Results our clients talk about

“My previous developers cost me an eight figure loss with a broken trading platform. After the rebuild, I spend 30% of what I used to on maintenance, with zero downtime, three years in and still running perfectly.”
MAMr Anyanwu KingsleyDirector & CEO, KSB Tech Limited
“We built a service listing marketplace for the events and wedding niche together. A senior engineer I brought in to review the product could not find a single fault, and I picked up real lessons from how the team worked.”
MPMr Peter Ogaga-EdafeFounder & CEO, Pelbliss Limited
“Manual candidate sourcing for every client request is gone. We now have thousands of pre-vetted candidates ready to ship, cutting search time dramatically, delivering faster, and needing far less manpower to do it.”
MEMrs Esther AkinsiunDirector & CEO, Laprenge Staffing

FAQ

Before you get in touch

Do we have to replace the software we already use?

Usually not. Where your current tools can be connected we connect them, and we only recommend replacing something when it is the cause of the problem.

Do you use AI for automation?

Where it helps. AI is useful for reading documents and handling unstructured data. Many automations do not need it, and we will say so.

How do we get started?

Fill in the automation questionnaire. It takes about three minutes, and a member of our team follows up within 2 business days with a plan for what to automate first.

What does business automation cost?

It depends on how many processes and systems are involved. The questionnaire asks for your investment estimate so we can recommend a scope that fits it.

Tell us what you need built

Answer five short questions and get a scoped quote, or book a free strategy session and talk it through with a product manager first.