KSB Tech

Overview

KSB Tech lets people in Nigeria turn spare gift cards into Naira, buy and sell crypto, and pay for data, airtime and utility bills from one wallet. We designed and built the iOS and Android apps, the website and web dashboard, and the admin portal that runs every trade, and we maintain the whole platform today.

The challenge

In Nigeria, selling a gift card usually means sending a photo to a trader on WhatsApp or Instagram, haggling over a rate that changed an hour ago, and waiting for a transfer you hope arrives.

Rates lived in chats. Customers had to ask for the rate every time, and it was hard to know if it was fair.

Trust was the product. The market is full of traders who disappear after a card is sent, so a new customer had every reason to hesitate.

Every trade was manual. Checking cards, agreeing rates and sending payouts by hand kept the team busy and slowed customers down.

No records for anyone. Customers had no history of their trades, and the business had no clean view of volume or payouts.

One service, one reason to open the app. Gift cards and crypto alone meant customers only came back when they had something to sell.

The goal was a platform that made every trade quick, visible and easy to trust, and gave customers reasons to use it every week.

Our approach

1. We put the rate in front of the customer. Customers pick a gift card or coin and see what they will get in Naira before they commit, so there is nothing to haggle over.

2. We turned trades into a clear flow. Selling a card is a few guided steps: choose the card, enter the value, upload the card, submit. Customers track each trade's status in the app instead of chasing a trader on WhatsApp.

3. We gave every customer a Naira wallet. Proceeds land in the wallet, customers withdraw to their bank, and every trade and payout is recorded in their history.

4. We brought crypto into the same wallet. Customers buy and sell coins such as Bitcoin, Ethereum and USDT alongside their gift card trades, with one balance and one history.

5. We added everyday payments. Data, airtime, utility bills and wallet funding give customers a reason to open KSB Tech even when they have nothing to sell.

6. We built the engine room. The admin portal lets the KSB Tech team set rates, review cards, approve trades and process payouts in one place, so the business can serve more customers without more manual work.

7. We stayed on. We maintain the apps and web platform, ship regular updates, and handle releases and compliance reviews on the App Store and Google Play, including Apple's rules for crypto apps.

The outcome

KSB Tech is live on iOS, Android and the web, with 10K+ downloads and 270+ reviews on Google Play, and Soft-Web Digital still maintains it.

Rates in the open. Customers see their Naira value before they trade.

Trades customers can follow. Every card and coin trade has a status and a record.

Faster operations. Rates, approvals and payouts run from one admin portal instead of chat threads.

More reasons to come back. Bills, data and airtime sit beside gift cards and crypto in one wallet.

A partner for the long run. Updates and store releases keep the platform current and compliant.

Key features delivered

• Sell gift cards for Naira (iTunes, Amazon, Steam, Google Play, Razer Gold and more)

• Buy and sell crypto (BTC, ETH, USDT, BNB, SOL and more)

• Naira wallet with bank withdrawals

• Data, airtime and utility bill payments

• Wallet funding

• Trade status tracking and transaction history

• Customer accounts on iOS, Android and web

• Admin portal for rates, card review, trade approvals and payouts

• App Store and Google Play releases and compliance

• Ongoing maintenance and updates

Frequently asked questions

Who built KSB Tech? KSB Tech was built by Soft-Web Digital, a Lagos based software development and automation company. We designed and developed the iOS and Android apps, the website and web dashboard and the admin portal, and we maintain the platform today.

What can you do on KSB Tech? You can sell gift cards for Naira, buy and sell crypto, and pay for data, airtime and utility bills from one wallet. Proceeds can be withdrawn to a Nigerian bank account.

Can Soft-Web Digital build a gift card or crypto trading app for my business? Yes. We build gift card, crypto and bill payment platforms for iOS, Android and web, with Naira wallets, rate management and admin portals. Request a quote or book a free strategy session at softwebdigital.com.

How much does it cost to build a gift card and crypto trading app in Nigeria? It depends on the features, how many assets you trade and which payment and crypto partners you use. A focused first version with gift cards, a wallet and an admin portal costs far less than a full platform, and we share a clear quote after a short discovery call.

Can you take over and maintain an existing trading app? Yes. We maintain live apps, ship updates and handle App Store and Google Play reviews, including the extra rules Apple applies to crypto apps.

Still trading gift cards and crypto over WhatsApp, or running an app that is hard to keep updated? We'll help you build a platform customers trust and keep it running. Request a Quote or book a Free Strategy Session and let's talk.